What Renters Need to Know

Can I Be Evicted From My Home?

NO RENTER CAN BE REMOVED FROM THEIR HOME FOR NONPAYMENT FOR 60 DAYS AFTER THE END OF THE EVICTION MORATORIUM, with exceptions such as when a renter presents a danger to themselves or others.

What if I Can't Pay Rent?

Renters can request that their landlord use their security deposit to pay rent or back rent, as established by Executive Order 128.

You are now able to pay your rent using a credit card. If you are still struggling to make your rent payments, see if you are qualified for any assistance from the State of New Jersey by clicking the button below.

If your landlord is trying to evict you, you can file a report with the state using this form

Evictions can be filed, but your landlord cannot lock you out of your home or try to remove you. If this is happening to you, call your local police department immediately. Please refer to this document for Police's role in preventing evictionsFor additional help, call us at 888-691-3002. We will respond as quickly as possible.

The governor has declared an end to the public health emergency. However, the moratorium on evictions could be extended to January 1st, 2022. The Federal Moratorium expires
June 30, 2021.

The COVID-19 Emergency Rental Assistance Program Phase II is currently open to provide rental arrears and temporary rental assistance to low- and moderate-income households that have had a substantial reduction in income, have qualified for unemployment benefits, incurred significant financial hardship due, directly, or indirectly, to the COVID-19 pandemic. Many counties and some cities are running their own Emergency Rental Assistance Programs. Click below to see what programs are available.

What if I Can't Pay My Utility Bills?

The moratorium on utility shut offs ends July 1st. However, there is a grace period through December 31st, 2021 to give customers the time they need to enroll in payment assistance plans. No one should face disconnection of gas, electric, or water services before the end of the grace period.

If you are struggling to pay your utility bills, click here to see if you are eligible for any NJ Department of Community Affairs assistance programs. You can also contact your utility company about assistance programs and payment plans. If you are unable to resolve an issue with your utility company, you should contact the Board of Public Utilities’ Customer Assistance team by filling out this online form, or by calling (800) 624-0241 and leaving a voicemail.

What Are My Rights?

Woman on Her Computer

Check out NJ's guide to the rights and responsibilities of residential renters and landlords, which covers issues such as the lease, security deposits, discrimination, disposition of personal property, consumer fraud protection, credit and background checks, habitability, evictions, foreclosures and more. Click on the buttons below.

Need Assistance?

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Need advice on buying a home, renting, default, foreclosure avoidance, credit issues or reverse mortgages? A HUD certified housing counselor is trained to assist you with your financial matters. They help clients navigate difficult challenges. Housing counseling and mediation services are free through this program. Housing counselors are experts in:

  • Budgeting and savings

  • How to consolidate debts

  • Understanding credit and the credit bureaus

  • Figuring out ways to reduce monthly expenses

  • Develop an Action Plan to resolve any renting issues, including mediation services

Rental housing counseling will help you understand the full rental process – from how to select the best home for you, to how to navigate your move-out day. Rental counseling sessions will explain renter rights and responsibilities, how to address complaints, delinquencies and more!

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Contact us at 888-691-3002 or by filling out the form on our homepage to get connected with a HUD certified housing counselor near you.

Resources for Renters

Department of Community Affairs Programs & Resources


Other New Jersey Programs & Resources

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